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Great resignation 2.0: why more employees feel overworked and underpaid in 2024

The post-pandemic workplace has become a pressure cooker, with employees increasingly feeling overburdened and undervalued.

PwC’s Global Workforce Hopes & Fears Survey, which surveyed over 56,000 participants globally, reveals a concerning trend: 28% of workers are planning to resign, a significant increase from the 19% recorded during the Great Resignation of 2022.

This shift is driven by heavier workloads, evolving career aspirations, and the rapid integration of new technology.

Millennials lead the workplace exodus

The report highlights that millennials, followed by Gen X and Gen Z, are at the forefront of this wave of discontent.

Nearly half of the respondents reported a “significant” increase in their workloads over the past year.

In addition to the pressure of heavier workloads, 43% expressed a desire to seek higher pay, while 62% admitted they struggle to keep up with the rapid pace of workplace transformation driven by new technology.

These combined stressors are prompting employees to reevaluate their career paths, with many seeking roles that offer professional growth and a better work-life balance.

Emerging technologies, particularly generative AI, have further intensified workplace changes.

While the adoption of technology presents opportunities to boost efficiency, it also brings new challenges.

According to the survey, although most workers rarely use AI-powered tools, optimism about its potential remains high.

Among those who seldom use AI, 72% believe it will improve their work quality, and 50% anticipate it will lead to higher salaries.

However, the gap between leadership’s enthusiasm for AI and employees’ limited adoption highlights the need for organizations to bridge this divide effectively.

Resignation rates surge across Europe

Although the Great Resignation initially centered in the US, its impact has spread to Europe.

Countries like France and Germany are now experiencing similar dissatisfaction, with workers facing challenges related to pay, benefits, and job security.

In the UK, resignation rates have surged since the pandemic, fueled by high living costs and stagnant wages.

The phenomenon of quiet quitting—where employees disengage without formally resigning—has also gained traction, further straining workplace productivity.

The PwC report emphasizes the need to prioritize employee well-being and skill development to address these trends. Overworked employees are more likely to underperform, making it crucial for leaders to create a supportive environment.

“Organizations must actively create a culture of learning, ensuring workers have the guidance and mentorship needed to adapt to evolving workplace demands,” the report advises.

Regret rates among job switchers rise

Despite the allure of new opportunities, many workers who quit their jobs express regret about their decisions.

The disconnect between expectations and the reality of new roles underscores the importance of thoughtful decision-making when changing jobs.

While this trend may discourage some from resigning, the broader dissatisfaction driving the workforce exodus is unlikely to subside without significant organizational changes.

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